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Coronavirus Updates

News and Resources for Our Community


April 3, 2020

On Wednesday afternoon the governor of Florida issued a statewide “stay-at-home” mandate for all Florida residents. This mandate has been in effect as of 12:01 this morning and will last for 30 days with the intention of minimizing the spread of the coronavirus. Like many other states across the country, this order mandates that Floridians stay home unless they are going out for “essential services or activities.”

Here at SEU, we have been working to ensure we are in compliance with this order and are doing all we can to help decrease the spread of COVID-19. Specific guidance has been issued to faculty, staff and undergraduate students remaining on campus. 

Our students and faculty will continue to hold remote classes as planned, and the university will continue to provide the resources essential for our teaching continuity. For those students still on campus, the university is continuing to provide the necessary support, including dining and health services. The vast majority of our university staff are now working remotely and just essential personnel whose responsibilities require them to be on campus to support our students are coming in to work.

Whether on campus or elsewhere, we all need to continue to do all we can to help slow the spread of this pandemic, including careful hand-washing, social distancing and staying home as much as possible.

In light of this mandate, we have also had to make the difficult decision of delaying our virtual commencement ceremony for the Spring Class of 2020. We are deeply disappointed to have to delay this event. Please be assured, we will make this virtual ceremony and another in person ceremony happen as soon as we can. Celebrating this important milestone in the lives of our students is a priority for us. We ask for your patience as we adjust to the new situations that we are confronted with daily. 

We recognize the impact that the coronavirus has had on many within our SEU community. And given the situation we are in, we understand that many students also have questions about receiving a refund for a portion of their room and board expenses. 

We want to make sure you know that we are working on a solution. Many options may be available to us as a result of the recent legislation, and our team is working on a plan that will address the impact these changes have had on you, within the realities of the fixed costs that are still being incurred by the university. We are confident we will be able to share this solution with you all in the near future.

We have also had many questions from students and parents about the possibility of pass/fail grades for the semester. In regards to the question of moving to pass/fail grades, our provost and deans have considered a number of options for our students. It was a consensus that the risks to students in taking pass/fail grades outweigh any possible benefits. Pass/fail grades could weaken your future opportunities for graduate school and certification with organizations that use GPA to determine membership.

However, our faculty remain flexible and are working to be responsive to each student’s individual situation. We understand every student’s circumstance is unique…and we know there may be a variety of challenges during this time. You can be certain, our faculty is here to support our students, and many are making adjustments within their courses to provide for their continued academic success. In these final weeks, we encourage all students to remain in clear communication with your professors. You can also go to SEU.edu for more information about the decisions and changes that we have made in this season.

We know this season has been difficult, and we imagine many of you are spending more time at home than maybe you ever have. But let’s learn to not simply push through this season, or these many hours at home with family. Let’s learn to embrace it. 

Make the most of this time with those who are closest to you. Allow the hours of solitude to challenge you to dig deeper into your coursework or other personal pursuits. Of course, be sure to take care of yourself: stay active, get outside, enjoy the fresh air and remain disciplined in all areas of life. Study the word of God more diligently than ever before and seek to invest and be grateful for the relationships and family around you right now. Look for ways that you can serve others. 

And, if we can do this, we are confident we will all come out of this season – certainly challenged – but more connected to those around us and more in tune to those things that truly matter the most in this life. 

And remember when worry and anxiety start to overwhelm you, talk to God. Give it all to Him…your situation, your finances, and your future. Keep focused on Jesus. Philippians 4:6-7 says, “Don’t worry about anything; instead, pray about everything. Tell God what you need, and thank Him for all he has done. Then you will experience God’s peace, which exceeds anything we can understand. His peace will guard your hearts and minds as you live in Christ Jesus.”

We will get through this trial! Our team is already preparing for an amazing semester for you when you come back to campus this fall. If you haven’t already, we would highly encourage you to go ahead and get registered for fall classes so you can have the perfect schedule when you come back to campus.

We cannot wait to see you back later this year! May God bless you all!

Previous Updates


Southeastern University has made the following decisions in response to coronavirus/COVID-19.

  • April 1, 2020: View our blog for the most current updates.
  • March 27, 2020: View our blog for the most current updates.
  • March 20, 2020: View our blog for the most current updates.
  • March 16, 2020: View our blog for the most current updates.
  • March 13, 2020: Watch a video message from SEU President, Dr. Kent Ingle.
  • March 13, 2020: View our blog for the most current updates.
  • March 11, 2020: Watch a video message from SEU President, Dr. Kent Ingle.

Resources


The Health Services clinic offers students medical assistance from an experienced nursing staff. Students who have flu-like symptoms and are worried about coronavirus (COVID-19) should come to the Health Services clinic between 8:30 a.m. and 4:15 p.m., Monday-Friday, to be screened. The nursing staff will provide advice about what additional steps need to be taken. If students become ill over a weekend or after Health Services is closed, they should contact Security at 863-667-5190.

The Office of Global Education supports the health, safety and security of students faculty and staff who travel abroad. Contact Joshua Britt, director of Global Education, with questions related to study abroad. 

The Missions Office in the Department of Spiritual Formation supports the health, safety and security of students, faculty and staff who travel abroad for mission trips. Contact missions@seu.edu with questions related to mission trips. 

The Missions Office in the Department of Spiritual Formation supports the health, safety and security of students, faculty and staff who travel abroad for mission trips. Contact missions@seu.edu with questions related to mission trips.

Frequently Asked Questions


Updated April 3, 2020

There are no confirmed cases of COVID-19 on the university’s campus.

The 2019 novel coronavirus, now known as COVID-19, is a member of a large family of viruses, which can cause a variety of illnesses in animals and humans. Like all members of the coronavirus family, it has a single strand of RNA to carry its genetic code. Among those with the illness, the severity has varied from simple “cold symptoms” all the way up to death. The fraction of those with a severe infection is a small portion of the total number infected with coronavirus, based on initial data.

The Centers for Disease Control and Prevention (CDC)’s routinely updated situation summary is the best source for up-to-date information. The Florida Health Department has also posted a coronavirus information page.

For information on how the coronavirus is spread and treated, make sure to refer to the CDC website.

There are several measures which reduce the likelihood of getting or spreading the virus:

  • Regularly wash your hands and use alcohol-based hand sanitizers
  • Cover your nose and mouth when you sneeze
  • Do not share food or drinks
  • Avoid close contact with people who have fever, coughing, sneezing or difficulty breathing

According to the CDC, current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough and difficulty breathing. Read more about the symptoms on the CDC website

Southeastern University Health Services and several other campus partners are following the CDC guidelines on screening and response protocols. Targeted outreach is already underway, and ongoing informational measures will be issued as the outbreak unfolds. The university also has increased the cleaning of high-traffic areas around campus (dining facilities, the Student Activities Center, etc.).

Southeastern has a pandemic plan outlined in its Emergency Response Plan and is refining details for the current situation.

Coronavirus (COVID-19) and flu symptoms can be similar. Even if you have traveled to impacted areas, or have contact with someone who has, it is possible that your fever, cough or body aches might still be the flu. If you have flu-like symptoms, please contact your health care provider or pursue care at an urgent care center.

  • Students still on campus who have flu-like symptoms and are worried about coronavirus (COVID-19) should call Health Services at 863-667-5205. After hours, students should call Security at 963-667-5190.
  • Faculty, staff or other community members should inform Health Services at 863-667-5205 if you have been referred on for COVID-19 testing as they are responsible for tracking any illnesses on campus.

Governor DeSantis ordered Floridia to “stay-at-home” to slow the spread of COVID-19 pandemic starting at 12:01am Friday, April 3, and continuing for 30 days. The order is designed to slow the spread of the COVID-19 outbreak, which could overwhelm hospitals in the state.

People in Florida will still be able to go to grocery stores, gas stations and pharmacies to buy essentials. They can also go outside to walk pets and get exercise. However, university residence halls are not accepting any guests to visit student residents who are “stay-at-home” on campus.

The following offices and services on the SEU campus will be open:

  • Health Services will be open 8:30 a.m. – 4:15 p.m., Monday through Friday.
  • Tuscana will be open for breakfast 8 a.m. – 9 a.m., lunch 11 a.m. – 1 p.m., and dinner 5 p.m. – 6 p.m. for carry out meals
  • Mi Casa will be open Monday through Friday 8 a.m. – 11 p.m., Saturday 9 a.m. – 8 p.m., and Sunday 4 p.m. to 11 p.m.
  • Chick-fil-A will be open Monday through Friday 8:30 a.m. – 10:00 p.m. and Saturday 9 a.m. to 7 p.m.
  • Mail Room will be open 8 a.m. – 3 p.m., Monday through Friday

Students who reside off campus will not have access to university buildings, including campus residences. Due to guidance around social gatherings and social distancing, campus residents are not allowed to have visitors and guests, to include off campus students, in their buildings and rooms.

Commuter Students with meal plans can access Tusanca for breakfast 8 a.m. – 9 a.m., lunch 11 a.m. – 1 p.m., and dinner 5 p.m. – 6 p.m. for carry out meals.

Students will have access to their building and their building’s common areas. Students will not have access to other buildings during the “stay-at-home” order.

Students can leave the residential halls for essential needs (e.g., dining, pharmacy, gas, etc.) and/or for outdoor walks. Per CDC guidelines, students must practice social distancing and avoid gatherings until further notice.

Southeastern students are expected to support and uphold community standards in this time, to ensure a safe, healthy and welcoming community.

  • Tuscana will be open for breakfast 8 a.m. – 9 a.m., lunch 11 a.m. – 1 p.m., and dinner 5 p.m. – 6 p.m. for carry out meals
  • Mi Casa will be open Monday through Friday 8 a.m. – 11 p.m., Saturday 9 a.m. – 8 p.m., and Sunday 4 p.m. to 11 p.m.
  • Chick-fil-A will be open Monday through Friday 8:30 a.m. – 10:00 p.m. and Saturday 9 a.m. to 7 p.m.

Governor DeSantis’s “stay-at-home” order allows for trips to grocery stores. Mi Casa will be open Monday through Friday 8 a.m. – 11 p.m., Saturday 9 a.m. – 8 p.m., and Sunday 4 p.m. to 11 p.m. to purchase grocery and grab-and-go items.

University Health Services remains open 8:30 a.m. to 4:15 p.m., Monday through Friday.

SEU does not want the achievements of our students to go unheralded. Therefore, the university will honor and recognize these accomplishments with two opportunities to celebrate.

A virtual ceremony will be held once the “stay-at-home” order has been lifted for the state of Florida. Once a new date for this event has been determined, all graduates will be notified. This web-based ceremony will include remarks by President Ingle along with the reading of each graduate’s name and conferral of degrees. In addition, each graduate will receive a commencement program book. Diplomas will be mailed during the summer to all graduates who have no outstanding requirements.

The university also wants to provide graduates the experience of walking across the stage. Therefore, we invite our spring 2020 graduates back to Lakeland to participate in person in a ceremony scheduled for later this year.

These items will be mailed to the address provided on the Diploma Mailing Address form in JICS under the graduation tab.

You can submit your photos to alumni@seu.edu. Please be sure photos are high resolution. Photos will be included on a space-available basis.

All students who applied for spring 2020 graduation will be contacted at their SEU email address with details about the in-person ceremony.

You may elect to wear your regalia for photo opportunities, including photos for submission to the alumni magazine.

If you have earned a Latin honors designation (Summa Cum Laude, Magna Cum Laude, or Cum Laude), the Office of the University Registrar will mail your honor cord to you after all final grades are in. You can expect to receive these later this summer.

Cords and stoles provided by Registered Student Organizations, Athletics, and campus departments are managed individually by those organizations. Please reach out to your contact within that specific organization.

Any information about postponement of or alternatives to specialized graduate recognition events (e.g. departmental events, graduate receptions, hooding ceremonies, etc.) will be provided by the event sponsor.

If you complete the requirements for a degree at the end of the spring semester, you will be considered a graduate at that time. Diplomas will be mailed to graduates when all degree requirements are met, usually 8–12 weeks following the completion of requirements.

The graduation fee is an administrative fee to cover the cost of the diploma, transcript, and administrative processes related to finalizing degree conferral. This fee is assessed whether or not a student participates in the ceremony. This fee is an ongoing charge and is non-refundable.

For the safety and health of our community and visitors, all visit events have been postponed.

For the safety and health of our community and visitors, the university will not hold tours at this time. All visitors are encouraged to reschedule their tour or to attend a virtual tour online at seu.edu/virtualvisit.


In accordance with the university’s statement to suspend public gatherings, the Department of Spiritual Formation is making Digital Devotions available to the SEU community. Please check your email and We Are SEU social media platforms daily for a special devotional, or catch up at SEU.edu/daily-devos.

The requirement for chapel credits has been lifted for the semester. Accordingly, students will not be required to earn a minimum number of credits for the semester.

Effective Monday, March 16, per the NAIA, all spring sporting events are canceled.

Students can find helpful tips, tricks, information, and resources in an easy-to-use website that will support their transition to remote learning. These resources will help students successfully navigate this chapter in their education.

No. Effective Monday, March 23, all classes will continue remotely throughout the rest of the spring semester. Professors will notify students of any changes to the syllabus and final exams. The semester will end as scheduled on Thursday, April 23.

Yes. Students will take final exams through remote learning. Professors will email out instructions of how each final exam will be taken.

Please check with your professor or academic advisor to determine how to address your situation.

Remote delivery of classes began on March 17. Effective, Monday, March 23, classes transitioned to remote delivery for the rest of the spring semester. Students should expect the same high-quality academic offering and experience, delivered by the same dedicated, highly-capable faculty, but delivered via innovative and collaborative remote platforms.

Because we do not expect this to impact academic quality or progress toward completion of degrees, no refunds are being offered based on these changes.

Students should work directly with their faculty advisor on questions related to off-campus internships and practicums.

Class registration, which takes place online, is expected to proceed as planned. Please consistently check your email for any updates or changes.

At this time, the Department of Education has shown flexibility regarding how institutions address COVID-19 concerns, including the use of remote instructional delivery for F-1 students. The university does not anticipate a negative impact on your F-1 status due to online instruction.

Our provost and deans have considered a number of options for students. It was a consensus that the risks to students in taking pass/fail grades outweigh any possible benefits. Pass/fail grades could weaken students’ future opportunities for graduate school and certification with organizations that use a student’s GPA to determine membership.

However, our faculty remain flexible and are working to be responsive to each student’s individual situation. We understand every student’s circumstance is unique, and we know there may be a variety of challenges during this time. You can be certain, our faculty is here to support our students, and many are making adjustments within their courses to provide for their continued academic success.

All rental books are due back on May 15. If you are not on campus or in the area, you can return your book by shipping it.
Visit SEUstore.com and click “Sign In.” Your sign-in email is associated with your rental account.
Once you are signed in, click on “My Account,” then “My Rentals” to view all of your rentals.
Click “Return All Rentals by Mail,” then select the books you wish to check-in.
Print your FREE return label and ship your books back to the bookstore. Be sure to print and include the packing slip inside the box with your books.
For any additional questions, please email seubookstore@seu.edu or call 863-667-5048.

You can sell back a book you purchased by following these steps:
Go to SEUstore.com
Scroll to the bottom and click “Sell Your Textbooks”
For any additional questions, please email seubookstore@seu.edu or call 863-667-5048.

We recognize the impact that the coronavirus has had on our Southeastern community. Given the situation we are in, we understand that many students have questions about receiving a refund for a portion of their room and board expenses.

Despite these extraordinary circumstances, costs associated with operating the university do not go away. In fact, new and unplanned costs have become necessary.

We are working on a solution that will provide measured relief and are confident we will be able to share this solution in the near future.

Effective, Tuesday, March 31, below are the adjusted hours of operation for campus services. 

Tuscana (Open daily)

Breakfast: 8 a.m. to 9 a.m.

Lunch: 11 a.m. to 1 p.m.

Dinner: 5 p.m. to 6 p.m.

 

Mi Casa

Monday to Friday: 8 a.m. to 11 p.m.

Saturday:  9 a.m. to 8 p.m.

Sunday: 4 p.m. to 11 p.m.

 

Chick-fil-A

Monday to Friday: ​8:30 a.m. to 10 p.m.

Saturday: 9 a.m. to 7 p.m.

Sunday: Closed​

 

Portico

Closed until further notice.

 

Back Yard Burger

Closed until further notice.

 

Einstein Bros. Bagels

Closed until further notice.

 

Papa John’s Pizza

Closed until further notice.

 

Library

Closed until further notice.

 

Health Services

Monday to Friday: 8:30 a.m. to 4:15 p.m.

 

Bookstore

Closed until further notice.

Mailroom

Monday to Friday: 8 a.m. to 3:00 p.m.

 

Pool

Closed until further notice

 

Fitness Center

Closed until further notice

 

Wellness Classes

All classes canceled until further notice.

 

eSports Room

Closed until further notice.

We have learned that Enterprise just announced that they are reducing the age minimum and waiving the young renter fees for rentals through May 31, 2020, to make it easier for college students to rejoin their families. The offer is available to college students ages 18-24 and is valid for rentals of an economy through full-size cars, minivans, small pick-up trucks and cargo vans. The offer is valid at U.S. locations only for car rentals reserved in advance. Standard driver and credit requirements apply, except for the minimum car rental age per this offer. Note that an official student ID must be presented at the time of rental. Offer expires May 31, 2020.

Please note that we are providing this information for your convenience/reference only. It is the responsibility of the student and/or their family to make arrangements for any vehicle rentals. 

In accordance with President Trump’s guidance to extend social distancing guidelines through April, students who are not currently residing on campus, will not be able to return to campus until after May 1. Students who were unable to collect their belongings will receive information from their resident directors regarding checkout instructions and the collection of their belongings.

The library has several helpful options for you to be able to access their resources. 

You can access the library online at library.seu.edu. The library faculty also will be providing reference help through their “Ask a Librarian” website. To access this resource, go to the library website, and click on the “Ask a Librarian” link on the top of the website. 

If you have any questions, you can reach out to the library at library@seu.edu.

Information Technology (IT) offers Microsoft Office 365 to students at no charge. If you would like access to this free service, call the IT Help Desk at 863.667.5028 or visit their website at helpdesk.seu.edu and submit a request for an account to be created. 

Depending on the circumstances, you may be entitled to a job-protected leave of absence under the Family and Medical Leave Act or the Americans with Disabilities Act. Placement on an unpaid personal leave for a specified period of time may also be an available option. Contact 863-667-5248 if you have any questions regarding benefits continuation options.

In such an event, you should notify the University’s Health Services office at 863-667-5205 as well as the Human Resources office at 863-667-5248. You should also let your supervisor know that you will be absent due to illness, but you are not required to disclose your medical diagnosis to them. Sick time can be used for the absence.

No, employees are encouraged to work from home. If you have questions about your schedule or work arrangements, contact your supervisor.

At this time we are encouraging our staff and faculty to temporarily work remotely, if at all possible. We will be working with each department on campus to ensure the safety of our employees while also continuing to serve our students at a high level. Staff and faculty will receive more information from their supervisors on how this will be implemented on a departmental level.

Please contact your supervisor for any questions about your work schedule.

 

Based on recommendations from the CDC, all mission trips and study abroad trips have been canceled. If you have questions about your mission trip, please contact missions@seu.edu. If you have questions about your study abroad trip, please contact studyabroad@seu.edu.  


IIt is at your discretion should you choose to travel internationally. Be sure to stay current with the latest CDC Travel Health Notices and register your trip with the U.S. Department of State Smart Traveler Enrollment Program (STEP) in order to receive timely health and safety updates from the nearest U.S. embassy or consulate.

If you have questions that are not answered in the other FAQs, email parents@seu.edu and the university will respond to your question.

Self-isolation can prevent the spread of illness. Anyone who feels ill, becomes sick or may be exposed to the coronavirus should consult with Southeastern Health Services and/or their supervisor and stay home or self-isolate. If you have returned from any international travel or a cruise within 14 days and you’re sick, self-isolate and call your healthcare provider or county health department. We must do everything we can to keep our community as healthy as possible at this time.


Following the guidance from the CDC, 14 days of self-isolation is required for:

  • Any travelers to the U.S. (returning or coming for the first time) from any country under a CDC Warning Level 3 (Avoid Nonessential Travel), regardless of whether that direction is specifically given to them at the U.S. point of entry.
  • Any students or employees who have had direct contact with someone who has tested positive for COVID-19.
  • Any students or employees who have had direct contact with someone who is under care for suspected exposure to COVID-19.

For exact questions about self-isolation, including if you recently traveled, please visit the Florida Health Department and the CDC websites.

If you are asked to self-isolate, you should stay in your home or apartment in your room. Do not go to work, stores or other social gatherings until you are told it is safe to return to normal activities by your medical provider. Even if you are not sick or showing symptoms, self-isolation is important to help minimize the spread of the virus to others. 

  • Stay in your home or apartment. 
  • Limit contact with others as much as possible. This also means limiting contact with persons living in your residence. Stay 6 feet away from other individuals at all times.
  • Limit contact with animals and pets as well. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.
  • Cover coughs and sneezes with your upper sleeve or a tissue, and then discard the tissue immediately in a trash basket. Never cough in the direction of someone else. 
  • Wash your hands with soap and water, or use alcohol-based hand rubs after coughing or sneezing or throwing a used tissue in the garbage. 
  • Avoid sharing household items. Do not share drinking glasses, towels, eating utensils, bedding or any other items until you are no longer asked to self-isolate. 
  • Keep your surroundings clean. While contact with contaminated surfaces isn’t the primary mode of transmission, it is still important to clean surfaces that you share with others, such as doorknobs, telephones and bathroom surfaces, with a standard household disinfectant such as Clorox wipes. Wash your hands after cleaning the area.
  • Monitor yourself for signs of possible infection, including fever (100.4 degrees F or or higher, measured twice a day), cough or difficulty breathing.

If you develop a fever or cough or have difficulty breathing during this 14-day period, avoid contact with others and seek medical attention:

  • Southeastern students can contact Southeastern University Health Services at 863-667-5205. After hours, students should contact Security at 863-557-5190.
  • Non-students/Employees should contact their primary care physician (or a local urgent care center) for advice. Please inform Health Services at 863-667-5205 if you have been referred on for COVID-19 testing as they are responsible for tracking any illnesses on campus.

If you must make a medical appointment, call ahead and make arrangements.

If you have had direct contact with someone who has tested positive for COVID-19, or are under care for suspected exposure to COVID-19, you are expected to self-isolate and contact Southeastern Health Services at 863-667-5205 for further instructions.

If you are worried that you may have been exposed through contact with a person whom you suspect might have been exposed to COVID-19, it would be prudent to self-isolate until a medical provider has determined the significance of the contact.

The first preference is for students to self-isolate at home or with their family, if this is possible. When this is not possible, students living on campus may contact their resident director for direction. 

Students living off-campus are expected to self-isolate in their off-campus location. This may require some logistical coordination by them, in the event they have roommates who would be impacted by such self-isolation. 

If you have a legitimate reason to believe you have been directly exposed to COVID-19 (i.e., you have had close contact with someone who has been diagnosed with COVID-19), you should immediately contact your health care provider for further instructions. You are further required to self-isolate for 14 days and are not permitted on campus. If you have the ability to complete your job functions remotely, you should discuss the possibility of a remote work arrangement with your supervisor.

If you believe you have had a secondary exposure to COVID-19 (e.g., someone in your household had direct contact with someone who has been diagnosed with COVID-19) and you are not exhibiting symptoms of the illness, you are not required to self-isolate. However, you should continue to socially distance as much as possible and self-monitor for signs of illness. 

If you are self-isolating and you have the ability to complete job functions remotely, you are expected to work from home. 

If you are not able to complete your job duties from home, you should use PTO.

In such an event, you should notify your supervisor, Human Resources and Health Services. When you provide notice that you have been confirmed positive, please also provide a list of any members of the Southeastern community who you recall being in direct contact and close proximity to during the last 14 days.

Upon notice of a confirmed diagnosis, Health Services will:

  1. Forward a notice to all potentially impacted individuals
  2. Track any self-isolation
  3. Work with the supervisor to map the impacted area/and spaces for cleaning
  4. Work with Facilities and outside contractors to clean the impacted areas

An email will be sent to anyone working in your workspace, as well as those individuals you identified, notifying them that they are required to self-isolate for 14 days. Your personal information will be confidential unless you give permission otherwise.